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Data is the purview of Sales and Marketing, and perhaps later the Finance functions, they once thought. How wrong they were!
Left to themselves long enough, organisations will develop a character of their own, they once thought. How wrong they were!
Paying people well and providing them with a congenial environment was enough to ensure employee engagement, they once thought. How wrong they were!
Systems and processes were unnecessary overheads that negatively impact agility and nimble-footedness, they once thought. How wrong they were!
Slashing the training budget when the going was tough was the best way out, they once thought. How wrong they were!
Adopting policies from well-known organisations was enough, they once thought. How wrong they were!
Welcome to the world of co-creation. Through discussions, we arrive at needs, both apparent and latent.